Job Description
Posting Details Posting Details
Job # 042838
Department Code 21206-2018
Department Management-Undergrad Program
Job Title Academic Advisor
Location Syracuse, NY
Campus Syracuse, NY
Commitment to On-Campus Experience Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range $62,400
Pay Determination Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level S4
FLSA Status Exempt
Hours Standard University business hours
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type Full-time
Unionized Position Code Not Applicable
Job Description The academic advisor plays a vital role in supporting the academic success of a cohort of undergraduate students in the Whitman School of Management. This position provides comprehensive academic advising which includes program planning, choice of major(s), course selection, academic rules and regulations, study abroad options, and academic opportunities to enhance the undergraduate experience, ensure timely degree completion, and support retention efforts. This role requires a strong commitment to student support, excellence communication skills, and the ability to work collaboratively within a team.
Education and Experience - Master's Degree with two (2+) plus years of experience in academic advising at the college-level is preferred.
Skills and Knowledge - Strong written and oral communication skills, excellent technical skills (examples include PeopleSoft, DegreeWorks, and database programs).
- Strong detail orientation and excellent organizational skills required. Must be collegial and able to deal with potential stressful situations.
- Experience working in large undergraduate student advising office is highly desirable.
- Proactiveness, proclivity for solving problems and ability to display a customer-orientation are desirable.
Responsibilities - Advise students in specific curriculum decisions including the choice and scheduling of courses, selection and change of majors and minors, providing referrals to specific departments, schools or colleges as appropriate.
- Support a cohort of students, such as students on probation, and advise on complex academic and personal issues, making referrals when needed.
- Advising sessions are primarily one-on-one with some group sessions.
- Oversee all administrative tasks associated with assigned students including semester degree checks, rising senior audits, degree certifications, athletic certifications, flag maintenance, and daily intake of student forms.
- Understand, interpret, and provide rationale for SU and Whitman academic policies and procedures to students, parents, faculty, and staff.
- Utilize campus-wide software and additional technology platforms to track academic progress /degree completion and communicate with faculty regarding student success.
- Promote and engage in extracurricular involvement on campus for the IMPRESS program.
Physical Requirements Tools/Equipment Application Instructions In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit
About the Syracuse area Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link Job Posting Date 06/04/2026
Application Deadline Full Consideration By Job Category Staff
Message to Applicants
Job Tags
Full time, Work experience placement, Summer work, Seasonal work, Work at office, Local area, Remote work, Trial period