Alarm Monitoring Operator I Job at Securitas Technology, Alliance, OH

cEhxdFBBNE1GTjEwWGFrVy9tdTZPZWx4aHc9PQ==
  • Securitas Technology
  • Alliance, OH

Job Description

Job Description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.  

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.

Your essential functions will include:

  • Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
  • Answers the multi-line telephone system
  • Ensures confidentiality of customer information at all times

Minimum Requirements

  • High School Diploma or GED required, some college Preferred
  • 1-3 years’ work experience
  • Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing
  • Must be able to prioritize and multi task in a fast paced environment 
  • Must be able to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude of teamwork and continuous improvement
  • Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator

Securitas offers comprehensive benefits including:

  • Alarm Monitoring Operator Pay Progression Program
  • Shift premium for eligible assigned shifts
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional internal career advancement opportunities 
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Job Tags

Full time, Temporary work, Work experience placement, Immediate start, Shift work, Night shift, Afternoon shift

Similar Jobs

All Medical Personnel

Lab - Phlebotomist Job at All Medical Personnel

 ...setting, demonstrating your expertise in phlebotomy while providing exceptional patient...  ...Attention to detail to ensure error-free specimen collection and documentation....  ...required; medical assistant or paramedic training preferred. Phlebotomy certification preferred... 

One-to-One-Healt

Health and Wellness Coach Job at One-to-One-Healt

 ...About One to One HealthAt One to One Health, we're reimagining what healthcare can be. Founded...  ...alike.Through onsite, near-site, and virtual care solutions, we deliver accessible,...  ....Position SummaryThe Health and Wellness Coach is responsible for developing and maintaining... 

YO IT Consulting

Remote Excel Expert for AI Training Data Job at YO IT Consulting

YO IT Consulting is looking for an Excel Expert to apply expertise in training next-generation AI systems. This remote position involves reviewing and enhancing complex Excel files, providing feedback on best practices, and collaborating with teams to solve operational... 

Performance Food Group

Fleet Maintenance Manager Job at Performance Food Group

 ...Job Title Manages and coordinates the operational and maintenance activities of the Operating Company's (OpCo) truck fleet. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.... 

FedEx

Package Handler - Part Time (Warehouse like) Job at FedEx

 ...Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps...  ...loading, unloading, and sorting of packages of various sizes. Part time Federal Express...  ...should contact recruitmentsupport@fedex.com. Applicants have rights under Federal...