Job Description

Assistant General Manager

Estiatorio Milos — New York

The Brand
Since 1979, Estiatorio Milos has been recognized for exceptional Mediterranean cuisine, refined service, and an unwavering commitment to hospitality. Across North America, Europe, and Asia, our restaurants are known for excellence in ingredients, execution, and guest experience.

Our restaurants operate at a high level of volume, supported by large teams and a strong culture of hospitality and teamwork.

We build environments where strong culture, clear standards, and teamwork allow hospitality professionals to perform at a high level, develop their skills, and grow their careers.

The Opportunity

We are seeking a hospitality-driven Assistant General Manager to join the leadership team at our New York locations.

The Assistant General Manager works in close partnership with the General Manager to help lead daily operations, support the management team, and ensure that service execution, culture, and operational discipline remain consistently strong.

This role is designed for leaders who are highly engaged on the floor, deeply committed to hospitality, and motivated to grow into broader leadership responsibilities within the organization.

Leadership Development and Growth

Assistant General Managers at Milos play a central role in the success of the restaurant while developing the skills required to eventually lead a restaurant as General Manager.

This role provides hands-on exposure to key areas of restaurant leadership including financial

performance, labor strategy, operational systems, and team development.

We actively invest in leaders who demonstrate strong operational judgment, a commitment to developing team members, and the ability to maintain high levels of organization and consistency in a dynamic environment.

Key Responsibilities

Leadership and Team Development

• Lead daily restaurant operations with professionalism, urgency, and clear standards
• Support and develop the management team through coaching and mentorship
• Drive strong team culture and accountability across all front-of-house roles
• Lead effective and structured pre-shift meetings
• Partner closely with culinary leadership to ensure seamless collaboration between FOH and BOH teams
• Help recruit, interview, and onboard team members who strengthen our culture and service approach

Guest Experience

• Maintain a visible and engaged presence on the floor during service
• Build relationships with regular guests, VIPs, and key clientele
• Anticipate guest needs and resolve concerns with composure and professionalism
• Uphold Milos service expectations consistently across all shifts
• Ensure the dining room operates with precision, warmth, and attention to detail

Operations and Performance

• Support the General Manager in overseeing all aspects of restaurant operations
• Help manage labor performance and scheduling with strong cost awareness
• Monitor service flow, reservations coordination, and dining room execution
• Ensure compliance with health, safety, and operational standards
• Maintain attention to operational details that impact performance and guest experience

Qualifications

• 5+ years of management experience in an upscale, high-volume restaurant environment with large teams and fast-paced service
• Strong floor leadership presence and operational confidence
• Demonstrated success developing and mentoring hospitality teams
• High emotional intelligence and strong communication skills
• Ability to remain composed and decisive under pressure
• Professional and polished demeanor
• Strong organizational and problem-solving ability
• Availability to work evenings, weekends, and holidays

Who Thrives Here

Success comes from being highly engaged on the floor, committed to strong team culture, and comfortable operating in a fast-paced, high-volume dining environment.

Our management team takes ownership, communicates clearly, and leads by example. Attention to detail, support for the team, and pride in delivering a consistent and exceptional guest experience are essential.

This role is best suited for individuals who enjoy developing team members, solving problems in real time, and contributing meaningfully to the overall success of the restaurant.

Compensation and Benefits

Salary Range: $95,000 — $115,000 annually

Compensation is based on experience, leadership capability, and performance.

Benefits include:

• Medical, Dental, and Vision Insurance
• Paid Time Off
• Dining Benefits
• Paid Training and Professional Development
• Team Member Referral Bonus Program
• Advancement Opportunities within a global organization

Estiatorio Milos is an Equal Opportunity Employer

Work Location: In person

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