Job Description
Visiting Angels is looking for a In-Home Care Client Care Coordinator to join our team in our Plano/Lewisville office.
MUST HAVE AT LEAST 2 YEARS OF IN-HOMECARE EXPERIENCE. Applicants may contact Agency Director, Angie Goodwin at 469-668-1350 or agoodwin@visitingangels.com with all inquires. Job SummaryThe In-Home Client Care Coordinator oversees individualized care plans for clients receiving services in their homes. This role ensures clients receive high-quality, person-centered care while supporting caregivers, collaborating with healthcare providers, and maintaining compliance with agency, state, and federal guidelines.
Key ResponsibilitiesConduct initial and ongoing client assessments in the home
Develop, implement, and update individualized care plans
Coordinate services with caregivers, families, healthcare providers, and community resources
Monitor client progress, safety, and satisfaction through regular home visits and check-ins
Provide client and family education related to care needs and available services
Advocate for clients to ensure appropriate care, resources, and support
Maintain accurate, timely documentation in accordance with regulatory requirements
Ensure compliance with care plans, agency policies, and applicable regulations
Identify changes in client condition and adjust services accordingly
Participate in care team meetings and case conferences
Respond to client concerns, incidents, or emergencies as needed
Minimum 2 years of case management, home care, or healthcare experience
Valid professional license or certification if applicable (e.g., CNA)
Strong assessment, organizational, and problem-solving skills
Excellent communication and interpersonal abilities
Ability to work independently and manage a caseload effectively
Proficiency with electronic health records and documentation systems
Valid driver’s license, reliable transportation, and ability to travel to client homes
Experience in home health, hospice, or long-term care
Bilingual or multicultural experience
Crisis intervention or care coordination experience
Primarily field-based with in-home client visits
Some office or remote administrative work
Flexible schedule may include evenings or weekends based on client needs
Ability to travel frequently and enter client homes
Ability to sit, stand, walk, and occasionally lift up to agency-defined limits
Competitive salary, starting at $20-$30 hour depending on level of experience
Health, dental, and vision insurance
Paid time off and holidays
Mileage reimbursement
Professional development opportunities
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