Compliance Officer Job at Apollo ITS, Miami, FL

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  • Apollo ITS
  • Miami, FL

Job Description

Compliance Officer

Location: FL Duration: 2+ Months Type: Contract

Possible Work Locations:

  • 400 W. Robinson Street., Ste. N908 Orlando, FL 32801
  • 1313 N Tampa Street., Suite 712 Tampa, FL 33602
  • 8550 NW 33rd Street Suite 401 Doral, FL 33122
  • FTL#1-1400 West Commercial Blvd, Ste#185- Ft. Lauderdale
  • FTL#2 1525 W. Cypress, Ft. Lauderdale, FL33309
  • 2601 Blair Stone Road, Tallahassee, FL 32399

Job Description:

Candidate Responsibilities:

  • Contact constituents/complainants to discuss the details of the complaints that are filed.
  • Read state statute and compare with complaints to analyze the issue.
  • Communicating with the public, so good customer service skills are a MUST.
  • Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
  • Provide any resources or referrals, as appropriate.
  • Send a written correspondence to the complainant once approved by the supervisor.
  • Close the case out by adding the appropriate codes/activities/statues in Versa.
  • Document the actions in the OnBase system.

Candidate Required Skills:

  • Communicate verbally and in writing appropriately
  • Read and interpret Florida statutes
  • Previous experience working with the public in a professional work environment
  • Exceptional organizational skills
  • Commit to the project timeline

Required/Desired Skills:

  • Ability to speak and understand English
  • High school diploma
  • Excellent written and oral communication with the public
  • Ability to read and interpret Florida State Statues
  • Experience working with the public in a professional work environment
  • Experience working with the public and analyzing complaints
  • Experience using Versa
  • Experience using OnBase system

Job Tags

Contract work

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