Job Description
Position Summary
We are looking for a compassionate, organized, and tech-savvy Consultative Care Coordinator to serve as a key liaison between patients and our Functional Medicine Hormone Pharmacy Consultants. This role is ideal for someone who enjoys helping patients navigate their care journey, can communicate clearly and empathetically, and is comfortable managing multiple tasks in a fast-paced, evolving healthcare environment.
The Consultative Care Coordinator will help triage patient needs, schedule appointments, coordinate communication, collect and manage health information, and support both patients and consultants with excellent attention to detail and professionalism.
We welcome candidates at any stage of their career — what matters most to us is finding someone who is the right fit for our patients and our team.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Ideal Candidate Profile
The ideal candidate is warm, proactive, detail-oriented, and able to make patients feel heard and supported. They are comfortable working in a dynamic environment, learning new systems, and taking on new responsibilities as needed. They understand the importance of timely communication, accurate health information, and compassionate guidance throughout the patient experience.
Work Environment
This position requires the team member to work onsite in one of our pharmacy locations. From that pharmacy location, the Consultative Care Coordinator will support patients through phone calls, digital platforms, remote communication, or in-office interactions, depending on patient location and company needs. This role requires daily use of technology and the ability to assist patients who may need guidance navigating digital tools.
Pay
Pay will be based on experience.
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