Job Description

Yes! We finally found you! You are the person we have been waiting SO long for! Ok ok, keep it together, pause, and breathe. This is our big moment, only one shot at this, so here we go.

Look, we know you're busy, and you've got a lot going on, so we'll dig right in. We need you on our Customer Support team. I know, I know, we call it a Hiring Consultant, but really you're helping us with Customer Service. Basically, our clients sometimes contact us about stuff. Maybe they don't understand a part of the software we support, or maybe they're lonely and need someone to talk to. Only you can help walk them through the misty fog of confusion towards the exuberant light of understanding.


The best part of working with iSolved Talent Acquisition is this: mobility, flexibility, and the opportunity to work on projects and initiatives that interest you. All you've got to do is be willing to work hard on this yellow brick road to success! We're always looking for talented people who can bring a fresh perspective to the table.

Brace yourself. Here are some job specific ones that are applicable to what we really need, if that's okay with you.

• Troubleshoot and problem-solve your way to the best resolution like a pro.
• Providing the best support requires some out-of-this-world attention to detail and follow up skills.
• Jump on a screen share from time to time and train new users.
• Yell loudly and stomp around, or rather kindly relay the feedback from our amazing users to our Product Team.
• Answer phone and chat support inquiries from users of our software.

Just so you know the environment you'd be getting yourself into, let us tell you a bit about ourselves. Our company is called iSolved Talent Acquisition and we work in an office with about 50 other people across the street from Maverick at the mouth of The Ranches in Eagle Mountain. We're doing good things and making money as a company. Our core software is called an 'applicant tracking system' where applicants apply to jobs, and our clients can quickly view who's applied and do magical things, wave their hands around and poof, out come new employees for their company.

I know, it's a lot to ask, so we're willing to chip in and do our part for you. Some of the offerings we can give you in return for you gracing our presence as an employee:

• Catered lunches twice a week (TBH, it's amazing!)
• Medical and Dental Benefits
• Flexible working hours, part time or full time 30-40 hours a week
• On-site training and ongoing talent development
• The ability to earn an opportunity to work from home, if that's something you're interested in (who isn't?!)

We hope you understand what we're going through and why we want you specifically. Apply now - we look forward to meeting you!

Job Tags

Full time, Part time, Work at office, Flexible hours

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