Job Description

Customer Service Rep

Join our dynamic team at Domino's Pizza in Louisville, United States, as a Customer Service Representative at our 10011 Dixie Hwy location! We're looking for enthusiastic individuals to deliver exceptional service and maintain our reputation for quality. As the face of our brand, you'll play a crucial role in ensuring customer satisfaction and contributing to our team's success.

Responsibilities include:

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and recipes
• Handle cash transactions and operate the point-of-sale system
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
• Lift and move items weighing up to 25 lbs as needed
• Multitask effectively to manage multiple orders and tasks simultaneously

Qualifications:

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in handling phone calls
• Basic math skills for accurate cash handling and order processing
• Ability to follow directions and adhere to company policies and procedures
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Flexibility to work weekends, holidays, and various shifts as needed
• Multitasking capabilities to manage multiple orders and tasks simultaneously
• Team player attitude with a willingness to support colleagues during peak hours
• Attention to detail in food preparation and order accuracy
• Quick learner with the ability to master pizza-making techniques
• High school diploma or equivalent preferred (not required)
• Familiarity with point-of-sale systems is a plus
• Basic understanding of food safety practices
• Previous food service experience is beneficial but not necessary – we provide training!

All your information will be kept confidential according to EEO guidelines.

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