Dermatology Desk Nurse Job at Lockhart Matter Dermatology and Aesthetic Center, Plano, TX

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  • Lockhart Matter Dermatology and Aesthetic Center
  • Plano, TX

Job Description

Desk Nurse (Medical Assistant) - Dermatology
Lockhart Matter Dermatology and Mohs
Plano | Prosper | McKinney
Competitive Pay | Full-Time | In-Office (Not Remote)Position Overview:

Lockhart Matter Dermatology is seeking a highly capable Desk Nurse (Medical Assistant) to serve as a key point of contact for our patients and providers. This role is critical to maintaining smooth clinic operations and delivering an exceptional patient experience.

We are looking for a strong, confident, and tech-savvy candidate who can manage high call volume, handle complex patient interactions, and support clinical needs when necessary.Key Responsibilities:
  • Manage and triage all incoming patient calls , including high-volume and complex/difficult situations
  • Provide accurate information, guidance, and follow-up to patients
  • Communicate effectively with providers regarding patient concerns
  • Perform suture removals of all types
  • Assist with clinical tasks and fill in on the floor as needed
  • Coordinate scheduling needs and patient flow support
  • Assist with surgery scheduling
  • Document patient interactions accurately in EMR
  • Maintain professionalism and composure in a fast-paced environment
What We're Looking For:
  • Dermatology experience required
  • Medical Assistant certification/experience required
  • Excellent time management skills with the ability to prioritize and stay organized in a high-volume setting
  • Strong multitasking and organizational abilities
  • Comfortable handling difficult patient conversations with professionalism
  • Technologically proficient (ModMed/EMA EMR, Klara systems, phone systems, multitasking across platforms)
  • Team-oriented with a positive, solution-focused mindset
  • Reliable and adaptable in a dynamic clinic setting
Work Environment:
  • In-office position (not remote)
  • Fast-paced, high-volume dermatology and Mohs practice that is growing
  • Collaborative and supportive team culture
Benefits:
  • Medical, dental, vision, and supplemental insurance
  • 401(k)
  • 3 weeks paid time off (PTO)
  • 7 paid holidays

If you are organized, efficient, and thrive in a fast-paced dermatology environment, we want to hear from you. Apply today!

Job Tags

Full time, Work at office

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