Job Description
Game Show Host (Mall of America)
Pay Range: $16 per hour
Hours Available: Up to 35 hours per week
Employment Type: Non-Exempt, Hourly
Schedule: Nights, weekends, and holidays
Great Big Game Show Hosts are world-class hospitality experts who genuinely love people, thrive in high-energy environments, and take pride in creating unforgettable guest experiences.
As a Host, you’ll lead guests through our live, hour-long game show experiences, where teams compete in 8-10 fast-paced mini-games involving physical challenges, trivia, luck, and skill. You’ll introduce each game, deliver fun commentary, track points, and ultimately crown a winning team, all while making every guest feel seen, celebrated, and included. Check out this video to see what it’s all about!
This is a guest-facing, performance-based role where energy, confidence, and care for others matter. Hosts set the tone for the entire experience, from the first introduction to the final celebration.
WHY THIS ROLE IS A GREAT FIT
This role is great for people who:
Love serving guests and working hard to help people make great memories
Enjoy public speaking, performing, or entertaining
Want a fun and upbeat job on your feet... not at a desk! to
Are looking for growth opportunities (not required, but there are opportunities for growth!)
Thrive in fast-paced, team-oriented environments
People who do best here are naturally hospitable, coachable, and energized by making someone else’s day better.
WHAT YOU’LL DOLead groups of 2-14 guests through live game shows
Deliver upbeat, conversational introductions
Introduce each mini-game clearly and enthusiastically
Improvise fun, family-friendly commentary for guests of all ages
Track points, award winners, and celebrate with guests
Deliver a clear, engaging outro recap of the experience
Resolve service failures immediately and graciously
Check in guests for their game show and prepare them for fun!
Use Host software and studio UI to operate game shows
Ensure studios are reset accurately and efficiently using setup sheets
Maintain cleanliness of games and the GBGS facility
Restock inventory and complete required reports
Use a company iPhone to capture exciting guest moments and create/send highlight videos
Maintain excellent time management to stay on schedule for assigned games
This role is designed with clear opportunities for growth. As you grow in skill, consistency, and leadership, opportunities may include:
Pay increases tied to performance and positional changes
Training certifications and advanced hosting responsibilities
Advancement into leadership roles
We believe in transparent expectations. Growth comes from excellent hospitality, alignment with Mission, Vision and Values, teamwork, a positive attitude, and mastery of the current role you are in. We promote based on Performance, Availability and Commitment. Team members who excel in these areas can grow very quickly!
Team members that excel can grow as quickly as:
Team Leader: 3-6 months
Assistant Manager In Training: 6-9 months
Assistant Manager: 9-12 months
Further growth can lead to a GM role either in your current store or relocating to a new location, as GBGS opens new stores across the country!
REQUIREMENTS
Flexible availability, including nights, weekends, and holidays
Ability to stand and host for extended periods (up to 4-5 game shows per shift)
Comfort with extended public speaking and guest interaction
Ability to improvise appropriate, professional commentary
Strong verbal communication skills
Ability to perform physical tasks such as cleaning, lifting 30-40 lbs, bending, crawling, painting, and minor repairs
Ability to reset game components within specific timeframes
Alignment with GBGS Uniform Standards (Click HERE to view the uniform standards)
Genuine love for serving others
Coachability, humility, and a team-first mindset
Quick decision-making and creative problem-solving
Basic computer and technology skills
Comfort working in a fast-paced, guest-focused environment
This is a non-exempt hourly role. Benefits vary by employment status.
Click HERE to view benefits currently offered for local store team members.
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