Medical Scheduling Specialist Job at Tenor Health Foundation, Scranton, PA

b1hlc1BBOEtFdDE0VWF3Vi8ySzlQZXgwakE9PQ==
  • Tenor Health Foundation
  • Scranton, PA

Job Description

PHYSICIANS HEALTH ALLIANCE SITE: A doctor's office scheduling specialist manages patient appointments, optimizes provider schedules, and verifies patient information, serving as the primary point of contact. Key duties include answering high-volume calls, reducing no-shows via reminders, handling insurance verification, and coordinating referrals to ensure efficient patient flow and administrative accuracy.

Primary Duties and Responsibilities

Appointment Management: Scheduling, rescheduling, and cancelling appointments for new and existing patients while managing provider calendars and maximizing efficiency.

Patient Communication: Responding to high-volume phone calls, emails, and patient portal inquiries professionally.

No-Show Reduction: Proactively calling patients for confirmation and utilizing waiting lists to fill appointment gaps.

Registration and Verification: Registering new patients, updating patient demographics, and verifying insurance coverage and eligibility.

Coordination of Care: Processing referrals, orders, and collecting necessary medical records before visits

Pre-appointment Instructions: Informing patients of preparation requirements (e.g., fasting, medical records, co-payments)

Core Qualifications & Skills

Technology Proficiency: Experience with Electronic Health Record (EHR) systems and scheduling software, says Kaplan Community Career Center.

Medical Knowledge: Familiarity with medical terminology and insurance processes.

Communication Skills: Strong verbal and written skills to deal with patients and medical staff, says Total Wound Care.

Organization: High attention to detail for managing complex calendars.

Education: High school diploma or equivalent, often with 1-2 years of administrative experience

Job Tags

Work at office

Similar Jobs

Coptic Orphans

Compliance Officer Job at Coptic Orphans

 ...Compliance OfficerPurpose of the JobThe Compliance Officer is responsible for monitoring the external regulatory environment across Coptic Orphans' five operating jurisdictions (USA, Canada, Australia, UK, and Egypt) and ensuring the organization understands, manages... 

Synchrony

AVP, Associate Creative Director Job at Synchrony

1 week ago Be among the first 25 applicantsRole Summary/Purpose:Synchrony is continuing to build a world class creative organization committed to driving results with our retail and payments partners while also delivering leading customer experiences. We are seeking... 

Buffalo Exchange

Floor Assistant - Los Angeles (Sherman Oaks) Job at Buffalo Exchange

 ...Floor Assistant Los Angeles (Sherman Oaks) If you love fashion, there's really no better place to work than Buffalo Exchange. You'll be part of a fun, fast-paced team. Meet some of your new favorite people they'll inspire your style and show you everything you need... 

Aldi

Part-Time Store Associate/Cashier/Stocker Job at Aldi

 ...ALDI is looking for enthusiastic part-time store associates, stockers and cashiers. As a store associate, youll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. As a cashier, youll provide friendly,... 

Apollo ITS

Compliance Officer Job at Apollo ITS

 ...Compliance Officer Location: FL Duration: 2+ Months Type: Contract Possible Work Locations: ~400 W. Robinson Street., Ste. N908 Orlando, FL 32801 ~1313 N Tampa Street., Suite 712 Tampa, FL 33602 ~8550 NW 33rd Street Suite 401 Doral, FL 33122 ~ FTL#1-1...