Medical Scheduling Specialist Job at Tenor Health Foundation, Scranton, PA

b1hlc1BBOEtFdDE0VWF3Vi8ySzlQZXgwakE9PQ==
  • Tenor Health Foundation
  • Scranton, PA

Job Description

PHYSICIANS HEALTH ALLIANCE SITE: A doctor's office scheduling specialist manages patient appointments, optimizes provider schedules, and verifies patient information, serving as the primary point of contact. Key duties include answering high-volume calls, reducing no-shows via reminders, handling insurance verification, and coordinating referrals to ensure efficient patient flow and administrative accuracy.

Primary Duties and Responsibilities

Appointment Management: Scheduling, rescheduling, and cancelling appointments for new and existing patients while managing provider calendars and maximizing efficiency.

Patient Communication: Responding to high-volume phone calls, emails, and patient portal inquiries professionally.

No-Show Reduction: Proactively calling patients for confirmation and utilizing waiting lists to fill appointment gaps.

Registration and Verification: Registering new patients, updating patient demographics, and verifying insurance coverage and eligibility.

Coordination of Care: Processing referrals, orders, and collecting necessary medical records before visits

Pre-appointment Instructions: Informing patients of preparation requirements (e.g., fasting, medical records, co-payments)

Core Qualifications & Skills

Technology Proficiency: Experience with Electronic Health Record (EHR) systems and scheduling software, says Kaplan Community Career Center.

Medical Knowledge: Familiarity with medical terminology and insurance processes.

Communication Skills: Strong verbal and written skills to deal with patients and medical staff, says Total Wound Care.

Organization: High attention to detail for managing complex calendars.

Education: High school diploma or equivalent, often with 1-2 years of administrative experience

Job Tags

Work at office

Similar Jobs

Focus Interpreting Inc

English - Spanish Interpreter In Utah Job at Focus Interpreting Inc

 ...SUMMARY: Focus Interpreting is looking for a talented English - Spanish Interpreter to join our team in Utah. In this role, you will be...  ...to facilitate clear communication between English and Spanish-speaking parties across various settings. RESPONSIBILITIES:... 

Pride Health

Phlebotomist Job at Pride Health

 ...Ability to provide quality, error-free work in a fast-paced environment. ...  ...site supervision. Excellent phlebotomy skills to include pediatric and geriatric...  ...Phlebotomy locations with minimal notice. Training locations may vary based on trainer availability... 

Delta Healthcare Providers

Travel Occupational Therapist (OT) - $439 per week in Mound City, MO Job at Delta Healthcare Providers

 ...Occupational Therapist Location: Mound City, MO Agency: Delta Healthcare Providers Pay: $439 per week Shift Information: Days Start Date: ASAP About the Position Overview Setting: Outpatient Compensation: $375 - $439 estimated weekly... 

Air Evac Lifeteam

Helicopter Pilot Job at Air Evac Lifeteam

Air Evac Lifeteam seeks a skilled Helicopter Pilot to provide safe, efficient air medical transport for critically ill and injured patients across rural communities. In this high-impact role, you will fly single-pilot IFR/VFR missions, execute safe takeoffs and landings... 

Bula Forge & Machine

CNC Machine Operator Job at Bula Forge & Machine

 ...Job Description Job Description As a CNC Operator, you will be responsible for operating CNC mills and lathes and utilizing precision...  ...instruments such as calipers and micrometers. Experience with machining, manufacturing, and mechanical knowledge is essential. The...