Job Description

Program Delivery Associate

Location: Remote (virtual with some in person meetings and events)

Organization: Union for Reform Judaism

Employment Type: Full Time, Benefits Eligible, Exempt, MNGT

Department: Program Delivery & Impact

Reporting to: Director, Program Delivery

Start Date: ASAP

Salary Range: $55,000 - $60,000 plus competitive benefits package

The Role

If you love bringing events to life, keeping things organized, and making experiences feel seamless and engaging, this role is for you. The Union for Reform Judaism (URJ) is looking for a Program Delivery Associate to help plan and run in-person experiences and virtual programs. You'll be the person making sure everything actually works behind the scenes, from logistics and tech to communications and participant experience. This is a great role for someone early in their career who's detail-oriented, tech-comfortable, and excited to grow in event planning, operations, and program delivery in a nonprofit setting.

What You Will Do

Plan & Run Events

• Plan and execute virtual programs and occasional in-person events
• Develop run-of-show documents, timelines, and workflows
• Coordinate with internal teams and external partners to support program delivery

Own the Logistics

• Manage registration, participant tracking, and event operations
• Set up and run virtual platforms (Zoom, webinars, and event tools)
• Troubleshoot issues in real time to ensure a smooth participant experience

Build the Digital Experience

• Create and manage event apps and digital program platforms
• Upload schedules, speaker information, and resources
• Ensure platforms are intuitive, accessible, and user-friendly

Communications & Participant Experience

• Draft and send participant communications (confirmations, reminders, follow-ups)
• Support outreach and engagement efforts in partnership with internal teams
• Serve as a point of contact for participant questions and support

Operations

• Maintain clean, accurate data in systems like Salesforce and CVENT
• Track budgets, invoices, and vendor details
• Support post-event evaluation and continuous improvement efforts

Who You Are

You're organized, proactive, and someone people rely on to keep things moving. You don't just follow plans, you help improve them. You enjoy working behind the scenes to create experiences that feel seamless and engaging for participants.

Keys to Success (the must-haves)

• Project Management: You manage multiple priorities with ease, staying organized while keeping the big picture in focus
• Communication: You communicate clearly and proactively, especially in writing, keeping people informed and aligned
• Problem Solving & Adaptability: You take initiative, troubleshoot in real time, and stay calm when plans shift
• Attention to Detail: You ensure accuracy across logistics, data, and participant experience from start to finish
• Collaboration & Inclusion: You work well with others and help create experiences that are welcoming, accessible, and inclusive

Qualifications

• 13 years of experience in event planning, program coordination, operations, or related work (internships welcome)
• Experience supporting virtual events, logistics, or digital platforms
• Familiarity with tools such as Zoom, event platforms (e.g., Cvent), and CRM systems (e.g., Salesforce)
• Willingness to work occasional evenings and weekends based on program needs
• Ability to lift and carry up to 15 pounds, with or without reasonable accommodation

About Us

Every team member at the Union for Reform Judaism (URJ) plays an essential role in our mission to create a whole, just, and compassionate world. Our team is creative, thoughtful, and innovative. Each member of the team is empowered to make meaningful contributions to achieving our shared goals. Our diverse team is made up of individuals with different skills and backgrounds and every team member is willing to take risks as well as take action to develop and create big ideas for the future of the Reform Movement. While this position focuses on a particular area of work, every team member is a vital part of our overall success.

The Union for Reform Judaism (URJ) provides vision and voice to build strong communities that, together, transform the way people connect to Judaism and change the world. We acknowledge that due to racism, ableism, homophobia, and other forms of oppression, that our communities are not whole until everyone experiences a sense of belonging within the Jewish community. As the largest Jewish movement in North America, we stand for a Judaism that is inclusive and reflective of a wide range of identities and accept the responsibility of dismantling oppression both inside and outside of our communities. Through camping, youth experiences, programs, information sharing, and networking opportunities, our over 850 congregations and 15 residential camps create opportunities for our communities to enhance their capacity to build and expand community, engage in meaningful and authentic Jewish life, deepen Jewish learning, energize worship, pursue social justice and develop inspired leadership. Together, our employees and stakeholders, are creating Reform Judaism of today.

Application Process

Apply online and include a one-page cover letter along with your resume, outlining your skills and experience and how you meet the essential functions and qualifications of the position. We look forward to hearing from you!

The URJ strives to be a welcoming and inclusive environment that is committed to creating a diverse environment. We promote strenuous policies and practices of equal opportunity and diversity, equity, and inclusion. It is our objective to recruit, hire, and retain the most qualified individuals including those of any race, color, religion, gender, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. The URJ encourages applications from women, people of color, persons with disabilities, individuals who identify as LGBTQIA+, and other often underrepresented groups.

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