ServiceNow Developer Job at Prophecy Technologies, San Antonio, TX

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  • Prophecy Technologies
  • San Antonio, TX

Job Description

Job Summary

We are seeking an experienced ServiceNow Developer with strong expertise in IT Service Management (ITSM), Service Catalog, and Scoped Applications . The candidate will lead a team of ServiceNow professionals in maintaining and enhancing existing ServiceNow applications, while also delivering development tasks and mentoring team members. The role requires hands-on experience in ServiceNow platform development, workflow automation, and system integrations.

Key Responsibilities
  • Lead a ServiceNow development team responsible for maintaining and enhancing existing Scoped Applications .
  • Design, develop, and implement ServiceNow solutions across ITSM modules.
  • Develop and maintain Service Catalog items and workflows .
  • Build and optimize Flow Designer workflows and automation processes .
  • Configure and customize Scoped Applications within the ServiceNow platform.
  • Develop REST API integrations between ServiceNow and external enterprise systems.
  • Work with CMDB data models and service relationships to ensure accurate configuration management.
  • Deliver assigned development stories and sprint tasks within Agile frameworks.
  • Provide mentoring and technical guidance to junior developers and team members.
  • Ensure adherence to ServiceNow best practices, platform governance, and coding standards .
Required Skills & Experience
  • 8-10 years of experience with ServiceNow development .
  • ServiceNow Certified Application Developer (CAD) certification required.
  • Strong experience with:
  • ITSM modules
  • Service Catalog
  • Scoped Applications
  • Flow Designer
  • Workflow configuration
  • REST API integrations
  • CMDB
  • Strong knowledge of ServiceNow platform customization and scripting .
  • Experience working in Agile/Scrum development environments .
Competencies
  • Strong leadership and mentoring skills .
  • Ability to deliver complex ServiceNow solutions in enterprise environments .
  • Excellent problem-solving and analytical skills .
  • Strong communication and collaboration abilities .

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