Job Description

Job Description

Job Description

Key Responsibilities

• Manage and support the warrant distribution process
• Monitor and respond to requests through a shared inbox , ensuring timely follow-up
• Provide front desk support , including greeting visitors, customers, and vendors, and directing them appropriately
• Serve as a point of contact for legal documents , including garnishments and service of legal process
• Answer and manage incoming calls , respond to inquiries, and resolve issues efficiently
• Review and respond to voicemail messages daily
• Handle incoming and outgoing mail , including sorting, scanning, distributing, and tracking correspondence
• Manage confidential documents such as ACH applications and returned warrants
• Assist with daily administrative operations and support internal teams as needed

Key Skills

• Strong front desk and customer service experience
• Ability to support business operations and administrative functions
• Experience managing shared inboxes and phone communications
• Skilled in mail handling and distribution processes
• Ability to assist visitors and handle inquiries professionally
• Strong organizational and multitasking skills
• Ability to provide backup support on administrative projects

Required Qualifications

• Minimum 2 years of experience providing high-level administrative support
• Minimum 2 years of front desk experience
• Some college education preferred
• Reliable transportation and strong attendance record
  

Preferred Qualifications

• Experience working in state or government environments
• Comfortable with frequent social interaction and customer-facing responsibilities

LanceSoft is a global workforce solutions and IT services firm founded in 2000, specializing in temporary/permanent staffing, IT services, and outsourcing (RPO) for sectors like healthcare and IT. Headquartered in Herndon, Virginia, with a significant presence in India, the certified minority/woman-owned company employs over 5,700 professionals

Company Description

LanceSoft is a global workforce solutions and IT services firm founded in 2000, specializing in temporary/permanent staffing, IT services, and outsourcing (RPO) for sectors like healthcare and IT. Headquartered in Herndon, Virginia, with a significant presence in India, the certified minority/woman-owned company employs over 5,700 professionals

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