Job Description

Assistant General Manager

Riemer Floors – Bloomfield Hills, MI

Full-Time | Leadership Role

Riemer Floors is seeking a hands-on Assistant General Manager to provide operational leadership, drive system adoption, and strengthen execution across our multi location flooring business.

This role focuses on follow-through, accountability, and process discipline to support sales growth and operational consistency.

Responsibilities

Operational Leadership

Oversee coordination across service, dispatch, warehouse, and delivery.
Improve workflow from order entry through installation.
Remove bottlenecks and ensure initiatives are completed.

Sales Process Accountability

Coach sales staff on accurate order entry and adherence to procedures.
Reduce errors and rework through training and follow-up.
Reinforce consistent use of RFMS features.

Systems & Technology

Lead transition to and adoption of RFMS Online.
Implement receiving/scanning workflows.
Train team members on system usage and monitor compliance.

Strategic & Financial Support

Participate in operational planning and decision-making.
Support financial discipline, including vendor payment term compliance.
Review key performance metrics to guide improvements.

Qualifications

5+ years of leadership experience in flooring, construction, building materials, or distribution.
RFMS experience strongly preferred; ERP experience required.
Experience implementing new systems or workflow changes.
Ability to interpret financial data and operational KPIs.
Strong communication and accountability mindset.
Results-driven and comfortable coaching experienced team members.

What We Offer

Competitive compensation + performance incentive.
Leadership visibility and impact.
Growth opportunity within the KSI Family of Brands.

Location: Bloomfield Hills, MI

Schedule: Full-Time, On-Site

Job Tags

Full time

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Assistant General Manager Job at Riemer Floors, Bloomfield Hills, MI

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