Job Description

The Benefits Manager oversees employee health, welfare, and wellbeing programs, ensuring effective administration, strong vendor support, and a consistent employee experience. This role supports cross‑functional initiatives, helps manage compliance and operational risk, and aligns benefits programs with business needs.

Responsibilities:

Compliance:

• Lead the implementation of changes affecting health/welfare programs.
• Manage compliance reporting and required filings.
• Maintain strong compliance controls, accurate documentation, and audit readiness.
• Coordinate and lead responses to audits as needed.

Wellbeing and Leave:

• Provide oversight of employee welfare, leave, and wellbeing programs to ensure effective and compliant delivery.
• Lead program implementations and enhancements, coordinating vendors and supporting smooth operational integration.
• Monitor performance, utilization, and service outcomes to inform improvements and recommendations.

Vendor Management:

• Serve as the point of contact for benefits‑related vendors and partners.
• Monitor service performance, contractual adherence, and ongoing alignment.
• Lead vendor governance discussions and performance reviews.

Strategy & Delivery:

• Partner to develop and deliver a cohesive benefits communications approach.
• Lead annual enrollment communications across a decentralized environment.
• Use engagement and utilization insights to refine communication strategies.
• Prepare concise updates and presentations for senior leadership and business partners.

Qualifications:

• Bachelor’s degree or equivalent experience in business, HR, or a related field.
• Benefits‑related certification a plus (e.g., CEBS, SHRM, PHR).
• 6+ years of experience in benefits administration.
• Experience working with outsourced vendors or third‑party administrators preferred.
• Strong background in vendor management and cross‑functional collaboration.

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