Job Description
SPECIFIC RESPONSIBILITIES - Ensure all individuals receive services outlined within their program plans, including but not limited to Life Plans, IPOPs, Safeguards and CFAs.
- Ensure spending aligns with the program's approved budget and Report of Operations, including oversight of Coupa expenditures and proactive management of payroll overtime.
- Promote community inclusion, independence, individualization and productivity.
- Monitor health, safety, and well-being through coordination with medical professionals and clinical teams.
- Attend semi-annual, annual, and special meetings at schools and/or day programs.
- Monitor and safeguard the individual's personal belongings.
- Collaboration with nursing staff, including but not limited to medication monitoring, timely medical appointments and medication orders.
- Conduct monthly staff meetings in conjunction with training requirements set forth by program leadership and regulatory standards.
- Ensure quarterly drug regimen pharmacy reviews are completed and filed.
- Verify documentation of contact with schools, day programs, and families.
- Provide ongoing supervision and support of Assistant Managers and DSPs.
- Ensure adequate shift coverage and notify the Program Coordinator of staffing issues.
- Write and present performance evaluations within 3 months of hire and annually thereafter.
- Provide timely in-house training and orientation for new employees and contracted workers.
- Observe and ensure staff are implementing/documenting goals and behavior support plans correctly.
- Inform the Program Coordinator of outstanding staff performance or disciplinary concerns.
- Maintain OPWDD and agency PNA standards. Accurately reconciles Accufund at least monthly.
- Ensure accurate documentation of in-house logs, occurrence logs, and training in-services.
- Responsible for hiring, training, evaluating, and terminating residence staff in conjunction with the Program Coordinator and HR Department.
- Ensure fire drills are scheduled, conducted, and documented in accordance with regulatory standards.
- Maintain fire safety logs, medication records, and other regulatory documentation.
- Collaborate with the Performance Quality Improvement (PQI) team on incident investigations and Justice Center reviews. Submits documentation requested by investigators within 24 hours.
- Adhere to agency policies and attend required meetings.
- Oversee cleanliness, safety, and maintenance of the residence.
- Facilitation of a non-institutional homelike environment. Maintains curb appeal to neighborhood standards.
- Conduct regular facility walkthroughs and address maintenance needs monthly, including but not limited to the Facility Observation Checklist.
- Ensure vehicle maintenance and inspections are completed and logged.
- Orders/maintains needed program and recreational supplies.
- Foster positive relationships with families, guardians, neighbors and other stakeholders.
- Communicate professionally with schools, day programs, and families.
- Act as a role model and resource for staff.
- Perform DSP duties when necessary to ensure residence safety and care.
- Demonstrate understanding of agency philosophy regarding behavior modification, communication, and inclusion.
- Ensure spending aligns with the program's approved budget and Report of Operations, including oversight of Coupa expenditures and proactive management of payroll overtime.
- HR Function that includes hiring, disciplining, terminating employees.
- Demonstrates understanding and abides by 624 regulations in terms of properly recognizing, intervening and the timely reporting of abuse, as well as the provision of individual protection.
- On call 24/7 to respond promptly and with good judgment. Report to residence if needed.
- Maintains compliance with assigned LMS training and ensures that staff do the same.
- Attends training, demonstrates understanding and ensures proper implementation of Electronic Health Record systems.
- Demonstrates understanding of and adheres to standards of Corporate Compliance.
- Ensures accurate and timely submission of documents required for billing.
- Coordinates weekly schedule with Assistant Manager to provide maximum shift oversight.
- Demonstrates flexibility with schedule based on house needs and increased focus on shifts that require heightened training/oversight.
- Develop/maintain Environmental Protection Plans (EPP) in accordance with regulations. Demonstrates ability to implement EPPs. Maintains items needed for EPP implementation.
- Completes payroll timely and accurately.
- Responds timely and effectively to issues identified in consumer satisfaction surveys and other feedback mechanisms.
- Inputs complete and accurate Key Performance Indicator (KPI) data monthly.
- Other duties as assigned by the Program Coordinator.
Qualifications - A high school diploma or GED is required; an associate or bachelor's degree in human services is preferred.
- Minimum 3 years of experience working with individuals with developmental disabilities, preferably in a residential or treatment setting.
- A minimum of 3 years of administrative/managerial experience with individuals with behavioral health challenges.
Certifications & Skills - Must complete and maintain Medication Administration certification (AMAP) to maintain employment.
- SCIP-R, CPR, and First Aid & AED certifications are required to be obtained and maintained.
- QIDP certification preferred.
- A valid NYS Driver's License is required.
- Strong written, verbal, and organizational skills.
- Proficiency in Microsoft Office and basic computer applications.
WORKING CONDITIONS - Maintains high standards of quality, productivity, and professionalism.
- Exercises sound judgment and decision-making.
- Serves as a role model for staff and the people supported in the residence.
- Able to safely lift up to 50 pounds as needed to support and assist individuals based on program requirements and individual care needs.
- Provide operational oversight of the program 24/7 days a week.
Professional Expectations - Demonstrates professionalism, respect, and integrity in all interactions.
- Maintains effective interpersonal relationships with team members, clinicians, and supervisors.
- Exercises sound judgment and decision-making.
Serves as a positive role model for staff and individuals supported
Equal Opportunity Employer
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Job Tags
Work at office, Shift work