Manages the work of the Records Unit of the Police Department in the areas of Mobile Field Reporting, SCIBRS, Document Release, Police issued licenses and Customer Service Desk. Manages the department's Electronic Document Management system in accordance to City processes and records retention State Laws and department policies and procedures. Oversees the review, auditing and vetting of SCIBR data in accordance with SLED and NIBR standards. Manages the processing of public records requests and subpoenas, ensuring timely and accurate responses are submitted. Manages perpetual review of documents related to offenses, stolen and or recovered property, supplementary information, citations, traffic accidents and related information. Compiles required reports on a daily, weekly and monthly basis. Maintains standards of productivity and accuracy of direct report staff. Makes recommendations to senior-level management for changes to duties and responsibilities based on productivity and accuracy. Receives and responds to inquiries from Police Department employees and the general public regarding Police Records. Manages personnel payroll reporting, leave management, and performance appraisals. Makes recommendations to senior-level management on areas for process improvement for efficiency. Maintains and updates procedure manuals for Records Unit tasks and Service Guides utilized by staff. Performs other duties as assigned.
Bachelor's Degree with 5 - 7 years of related and/or supervisory experience or an equivalent combination of education and experience level. Strong organizational, communication, and leadership skills are essential for effectively managing staff and ensuring compliance with records management practices.
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